Salus has extensive experience designing, developing,
and supporting mission-critical online case management systems.
These comprehensive, multi-tier, web-enabled, custom business
applications are proven to improve performance, to increase
operating efficiencies, and to decrease costs. Salus online
case management systems are fully customized solutions that
are flexible and scalable to meet our clients’ needs.
Our clients have found that our online case management systems
allow them to more efficiently manage case information. Our
systems combine a secure database back-end with a user-friendly
web interface to allow field staff to input, retrieve, and
modify case information online anytime, anywhere. By facilitating
direct data entry by field staff, organizations benefit from
a decrease in the number of data entry errors, a reduction
in data entry costs, and increased efficiency in information
sharing. Regardless of where the user is located, once they
logon to the secure connection, they have the same access
to information that they would have had were they at the head
office. Taken one step further, online case management systems
can be combined with wireless Tablet PC technology to provide
complete portable access to information.
Tracking and Reporting
In addition to the data capture benefits, online case management
systems provide dynamic reporting functionality. Custom statistics
tracking and report generation features allow for accurate
and timely performance monitoring. Since actual users update
data as they go, there are no inconvenient delays from waiting
for data to be entered. In addition, all reports are generated
based on real time information. As a result, clients can be
confident that they have the most current information available
to them upon which to base their business decisions.
Salus has proven success in developing and supporting online
case management systems. Specifically, we have built and continue
to support the case management systems currently in use by
an organization that delivers program services to the BC Ministry
of Human Resources. The solutions we developed for this organization
gave them all of the functionality of an online case management
system, while also allowing them to share information directly
with the Ministry via a secure extranet.